The
MICS 0x32 phone system is the communications
solution that helps your business do more
business. Powerful features to improve employee
productivity and drive your business to new
levels of competitiveness and customer value.
The Norstar Modular Integrated Communications
System.
The Norstar Modular Integrated Communications
System (ICS) will improve not only the way
you communicate, but also the way you do business.
A phone system that will actually improve
the way your employees work-to help your business
do more business.
The value you'll gain from the Norstar Modular
ICS will be apparent immediately. With every
call, you and your employees will get more
done. You'll notice and appreciate the difference-and
more importantly, so will your customers.
|
 |
|
| |
| Features |
| |
 |
Internal Messaging, so
you can leave a message for another employee
who's on a call or away from their desk |
|
Integrated Calling Line
ID (CLID) capabilities-when you subscribe
to CLID from your telephone service provider
and equip your Norstar Modular ICS to capture
it, your employees can see who's calling right
on their Norstar telephone's LCD Window. So
they can customize greetings and be better
prepared to talk with callers. |
|
Call Log, which works
with CLID to let you see who called while
you were away from your desk. And lets you
return those calls with the touch of a button,
without writing down or trying to remember
a phone number. |
|
| |
And with the LCD Window built
into every Norstar telephone, the Modular ICS is
extremely easy to use. Conference calls and transferring-functions
your business frequently uses-are easier than ever
because the LCD Window walks you through using Norstar
features. There's no lengthy learning process. Norstar's
an expert at communications, so your employees don't
have to be.
Improved Information Flow -Does your business
depend on access to all kinds of information, from
file transfers to Internet searches? Modular ICS
can speed up and simplify your communications.
As you increase your use of networks, including
LANs for file sharing and the Internet for activities
like market research, Norstar can help you get,
move, and use information quickly and efficiently.
Norstar Modular ICS supports Integrated Services
Digital Network (ISDN) Primary Rate Interface (PRI)
and Basic Rate Interface (BRI), industry-standard
digital service from your telephone service provider.
ISDN reduces costs while speeding up and simplifying
communications. |
| |
| Norstar Modular
ICS offers several ways to connect to your local
telephone company: |
| |
|
"Regular"
analog lines |
|
ISDN BRI and PRI |
|
T1 services |
|
| |
You build the Modular ICS that's
right for your business.
Workplace Mobility -Do you often miss important
calls while your away from your desk? The Modular
ICS has a solution for that.
Every day people spend approximately 2 ½
hours away from their desks-and their phones. Think
about the revenue impact the resulting inability
to communicate could have on your business.
Norstar's answer is integrated Nortel Companion
wireless system, the high-quality, digital mobility
solution for business. With Nortel Companion, your
wireless call is handed off between base stations,
like cellular technology, but it's in your building-so
there are no airtime charges, no dead zones and
no chance someone could accidentally tune in to
your conversation.
This wireless option on your Modular ICS can dramatically
improve how your business communicates. You'll spend
less time chasing messages and more time doing business.
Integrated Solutions -The Norstar Modular ICS
keeps up with your business, even when you need
more functionality.
Since your business is constantly growing and changing,
your phone system has to be able to keep up-to meet
your needs today…and tomorrow. Think of the
Norstar Modular ICS as a platform for your business
communications, much like your PC is the base for
your computer applications. Once you have that in
place, you can add the other pieces as you need
them.
It's easy to add integrated Norstar Applications
when your business is ready, like Voice Mail for
accurate and prompt message delivery, or Desktop
Messaging to manage voice, fax, and e-mail messages
all from you PC. Norstar applications work with
each other and the system to further enhance communications.
Remarkable Scalability -What if your business
adds employees? Norstar grows with you.
Norstar provides seamless growth to meet the demands
of your growing business. There's extraordinary
room to expand the capacity of the Modular ICS.
You simply add modules in building-block fashion
to grow the system. The Norstar Modular ICS can
start with just a few incoming lines and telephones
and grow up to 272 ports in various combinations
of lines and expansion levels, including 60 Companion
wireless telephones.
And if you're upgrading from a Norstar Compact ICS,
you can re-use all your Norstar telephones and some
system hardware, as well as Norstar applications
for your Modular ICS. Nothing on the desktop changes-phones,
computers, and the way you use them all remain the
same. It's one more way that Norstar protects your
investment and reduces the cost of owning and upgrading
your telephone system.
Norstar Quality and Reliability -The telephone
is your company's lifeline. You have to be confident
that your phone system will keep your business going.
The high level of quality and performance designed
and manufactured right into the Modular ICS provides
an exceptional advantage: Reliability. More than
ever, your communications system is a vital link
to your customers. Downtime and other problems can
halt information flow and result in lost sales.
Norstar is an industry leader in reliability and
manufacturing quality. It's built on everything
that's made Norstar the #1 small-system choice for
all types of businesses around the world.
The company that stands behind the advanced technology
of Norstar Modular ICS is Nortel. Founded in 1895,
Nortel is now one of the world's leading providers
of fully digital telecommunications switching and
transmission systems. And because Norstar Modular
ICS is from Nortel, you can count on its quality
and reliability for years to come. |
| |
| Benefits |
|
Powerful
performance - Norstar Modular ICS offers
powerful features to help you and your employees
get more out of each workday. |
|
Improved
Information Flow - With ISDN, the Modular
ICS speeds up your information flow. |
|
Workplace
Mobility - Keep in touch, even when
you're on the move with Nortel Companion integrated
wireless. |
|
Integrated
Solutions - It's easy to add integrated
Norstar Applications as your business needs
change. |
|
Remarkable
Scalability - There's room to grow
the Modular ICS as your business grows. |
|
Norstar
Quality and Reliability - And the Modular
ICS keeps your business moving with Norstar
quality and reliability. |
|
| |
Powerful performance
-Do you need to get more out of the workday? There's
a better way to manage your communications.
Managing the hundreds of calls your business receives
a day can be time-consuming and often frustrating.
You and your employees spend so much time chasing
messages, returning phone calls, and trying to figure
out how to transfer a call, that there's little
time left for other work. There is a way to improve
the way you communicate, so you can be more productive. |
| |
| Remarkable Scaleability
|
With the Norstar Compact ICS,
it's easy to integrate your choice of valuable Norstar
Applications, such as Voice Mail for accurate and
prompt message delivery. Or Fax Messaging to retrieve
faxes wherever there's a fax machine and to provide
immediate round-the-clock fax responses to routine
inquiries. Even Computer-Telephony Integration (CTI),
which can streamline your work and improve call
efficiency by enabling phones and computers to work
together.
Start with the solutions you need now, then add
other applications when you're ready. The Norstar
Compact ICS is flexible, expanding with your business-
easily and cost-effectively. Because of its building-block
design, you can start with 4 lines and 8 stations
or 4 lines and 16 stations, and grow to 8 lines
and 24 stations with software and system expansion
cartridges.
What's more, the Compact ICS shares many components,
including Norstar telephones and some system hardware,
with the Modular ICS. So when you're ready to grow
even more, you can easily migrate to the Modular
ICS. That's one way Norstar protects your investment,
reducing your cost of ownership. |
| |
| Integrated Automated
Attendant |
| When your receptionist is overloaded
or away from the desk, calls may go unanswered or
must be covered by another person, taking them away
from other responsibilities. The integrated Automated
Attendant in the Norstar Compact ICS efficiently
answers and transfers incoming calls 24 hours a
day, enhancing your business image and customer
service. |
| |
| High-speed Communications
|
| The Norstar Compact ICS supports
high-speed communications over Integrated Services
Digital Network (ISDN) Basic Rate Interface (BRI)-allowing
you to get, move, and use the information you need
quickly and efficiently-to keep your business moving
ahead. ISDN supports several applications your business
needs, like: |
| |
|
High-speed Internet access
|
|
Faster credit or debit
card approval |
|
CTI applications for
increased personal productivity and improved
customer service |
|
and more... |
|
| |
| In many areas one ISDN BRI
line can be less expensive than 2 business phone
lines, so ISDN can help you decrease your business
communications expenses. |
| |
| Internal Analog Terminal
Adapter (ATA) |
| To be as flexible as possible
businesses need to be able to connect additional
communications devices, such as fax machines, modems,
cordless phones, and credit card terminals to their
phone system. With one internal ATA you can connect
any analog communications device to the Norstar
Compact ICS without the expense of a dedicated line
or additional hardware. Additional ATAs can easily
be added if you need more. |
| |
| Future-Ready Platform
|
| With the Norstar Compact ICS
you won't have to worry about replacing your system
to take advantage of evolving communications technologies.
The open architecture of the Compact ICS makes it
inherently adaptable and cost-effective to add new
capabilities. |
| |
| Norstar Quality and
Reliability… |
| The company that stands behind
the advanced technology of Norstar Compact ICS is
Nortel Networks. Founded in 1895, Nortel Networks
is now one of the world's leading providers of fully
digital telecommunications switching and transmission
systems and Norstar is the #1 small-system choice
for all types of businesses around the world. |
| |
| ...And Affordability!
|
|
The Norstar Compact ICS is packed with powerful
advantages for your business, never missing a
call, reducing costs while increasing productivity
and improving customer service. It integrates
all your communications into an affordable phone
system with room to grow and change-economically.
[]
|
