BCM
NORTEL BUSINESS COMMUNICATIONS MANAGER OVERVIEW
BCM is an Advanced IP Communications Solutions for Single-Site and Multi-Site Businesses.


The powerful synergy created by converging traditional data networks with breakthrough IP telephony applications offers significant benefits to the small/medium-size business.
By supporting both digital and IP telephony, this converged solution enables companies to adopt IP-based solutions at their own pace. Whether it's using Internet Protocol (IP) networks to handle telephony traffic, establishing IP-based Call Centers to provide higher levels of customer service, or using IP wireless technologies, BCM offers a logical approach to deploying new technology while retaining the reliability of traditional systems.
 
FEATURES & BENEFITS:

Hybrid Environment leverages existing investments in Meridian and Norstar systems, offering a future-proof migration strategy.


IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.


Call Center applications combine the reach of the Web with personalized agent interaction and customer support.


Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.


Simplified Network Infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management.


Wireless e-mobility Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.


Browser-based Management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.


Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.

[top]

 
HOME | SERVICES | ABOUT US | CONTACT US | SITE MAP
©2003 JWS Communications, Inc. | CP | WebMail
Created by EMA